Are you a fantastic administrator with great customer service skills? Are you looking for a part time role working 3 days per week? if so this opportunity could be perfect for you!
Our client is a leader in their field and is requiring a competent and skilled administrator to join their friendly team in High Wycombe. This would be an office-based role for 3 days per week. The ideal working days are: Tuesday/Wednesday/Thursday and the working hours would be 8.45am-5.15 pm. One of the days must be a Tuesday however there could be flexibility on the other days. The salary would be between £23,000 to £25,000 pro rata DOE.
The duties of the role will include;
Answer incoming calls, resolving customer enquiries or passing caller onto the relevant department.
Processing of customer orders, quotes, and queries.
Provision of tracking information and lead times for deliveries. Responsible for arranging of collections and export deliveries as needed, including the provision of all relevant paperwork.
Updating and maintaining contact information for customers and suppliers on the bespoke ERP system.
Prioritise and respond to unexpected events and day-to-day interruptions.
Skills, Knowledge, and Experience required;
Excellent written and verbal communication skills.
Attention to detail and accurate data input skills.
Ability to prioritise effectively with excellent use of time management.
Ability to meet agreed deadlines and service level agreements.
Ability to problem solve and offer suggestions for change.
Ability to take direction.
If this sounds like the perfect opportunity for you then apply today!!!